Tallahassee, Fla.— Floridians receiving SNAP benefits on EBT cards can once again use their cards to purchase groceries at select Florida retailers. This afternoon, DCF and FIS/e-Funds successfully completed the EBT vendor transition. This new partnership will save the state $21 million over the next three years.
“We are always looking for ways to increase efficiencies at DCF and save taxpayer dollars,” DCF Interim Secretary Esther Jacobo said. “FIS/eFunds will provide our SNAP recipients with exceptional services at a lower cost to the state. They have been an extraordinary partner during this transition effort.”
“This transition, the largest EBT conversion in FIS Government Solutions’ history and one of the largest in the history of the FNS SNAP Program in the US, was made possible due to the strong partnership that exists between our experienced team and the professionals within DCF.” according to Ram Chary, FIS EVP Global Commercial Services. “FIS has a 100% on-time and successful conversion track record that has ensured continuity of benefits to the citizens of the State of Florida. The addition of our innovative Fraud Central Suite is expected to prevent misuse of millions in government benefits, further improving program integrity.”
DCF and FIS/eFunds began working on the transition in July and last Tuesday benefits were released early to SNAP recipients to give EBT users the ability to buy groceries in advance of the delay in services.
At midnight on Monday September 16, EBT merchants stopped accepting benefits as the final phase of the transition to the new vendor began. Now that the transition is complete SNAP recipients can continue to use EBT cards. No action is required on the behalf of recipients.
SNAP customers searching for the closest EBT vendor can visit www.snapretailerlocator.com