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Statement of Art Graham, Chairman of the Public Service Commission, on today’s announcement by Duke Energy Florida on its Meter Reading Rerouting Initiative

Aug 27 • 119 Views • View Comments

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Statement of Art Graham, Chairman of the Public Service Commission, on today’s announcement by Duke Energy Florida on its Meter Reading Rerouting Initiative

“The intended purpose of the rerouting project is well within the good business practices we expect from utilities, but the unintended consequences were not. The negative billing effects on some customers had to be fixed, and with the action announced today, Duke Energy Florida has stepped up and fixed it.

The Public Service Commission requires utilities to be responsive to the issues we raise on behalf of the public. Duke has moved to answer the concerns very quickly, as we expected them to do.”

MEDIA CONTACT: (850) 413-6482

 

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