U.S. Sen. Bill Nelson (D-FL), the top Democrat on the Senate Commerce Committee that oversees the airline industry, is demanding that United Airlines fully explain the forcible removal of a passenger from a United Express flight on Sunday.
“It’s unconscionable that United Airlines chose this alternative to drag a passenger off the airplane,” Nelson said. “Why in the world did they not just raise the amount of money offered to get passengers to give up a seat?”
Nelson made the request in a letter he and others – including committee chairman Sen. John Thune (R-SD) – sent today to United’s Chief Executive Officer Oscar Munoz. The lawmakers gave the company until April 20 to respond.
Here is a link to a PDF of the lawmakers’ letter.