The Office of Financial Regulation today released its annual Fast Facts, providing consumers and stakeholders with a pocket-sized booklet containing agency data and trends for the past fiscal year.
Commissioner Drew J. Breakspear said, “The Florida Office of Financial Regulation is committed to protecting consumers while promoting growth of financial services industry. I encourage all interested Floridians to learn more about our agency and how we can help them verify the license of a financial services business and protect them from financial scams.”
Highlights from this year’s agency snapshot include:
- Increased Taxpayer Value: Licenses under regulation by the OFR have increased 2.9 percent in the past year and have increased 15 percent in the last five years. The OFR now oversees more than 444,000 licensees.
- Improved Customer Service: In Fiscal Year 2016-17, the OFR answered more than 40,000 consumer calls in an average of 19 seconds.
- Delivered Value to Businesses: In Fiscal Year 2016-17, the OFR approved more than 79,000 applications in an average of 5 days per application.
The Florida Office of Financial Regulation also offers another valuable online resource for consumers, the Consumer Knowledge Center, where Floridians can learn more about a variety of financial literacy topics, including how to spot potential scams.