The Florida Office of Financial Regulation today announced that the new edition of its Fast Facts is now available. The pocket guide, released annually, provides Floridians with OFR data and trends from the past fiscal year.
Interim Commissioner Pamela Epting said, “Our annual Fast Facts is a useful booklet that helps consumers and stakeholders understand more about who we are and what we do. It’s important that consumers are aware of the resources available to them, including how to verify a license and file a complaint with OFR. We’re excited to release this newly-redesigned version for 2019.”
Highlights from the new OFR Fast Facts include:
- Increasing Taxpayer Value: Licenses under regulation by the OFR have increased 3.2 percent in the past year and have increased 13 percent in the last five years. The OFR now oversees more than 458,000 licensees.
- Improving Customer Service: In Fiscal Year 2017-18, the OFR answered more than 37,000 consumer calls in an average of 16 seconds.
- Delivering Value to Businesses: In Fiscal Year 2017-18, the OFR approved more than 76,000 license applications. Licenses are approved in an average of 5 days.
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