Sustains its status as a national leader in quality health care
Capital Health Plan (CHP) has continued its recognition as a top national health care provider – receiving a superior distinction from the National Committee for Quality Assurance (NCQA). Each year, NCQA rates health plans across the country, and CHP has earned top ratings since NCQA began comparing health plans in 2005.
“It is a great honor to be recognized for the quality of care and customer service consistently provided to our members,” said John Hogan, CEO of Capital Health Plan. “Our staff, medical community and members drive these results and we have been very fortunate for so many years to serve such a supportive community that has excellent healthcare resources.”
According to NCQA’s Private Health Insurance Plan Ratings 2019-2020, CHP’s Private Commercial Plan is rated 4.5 out of 5. According to its NCQA’s Medicare Health Insurance Plan Ratings 2019-2020, CHP’s Medicare Plan is rated 4.5 out of 5. No other health plan in Florida, and only five health plans in the nation, achieved higher ratings than CHP for their Commercial and Medicare plans. The NCQA reviewed over 1,000 health plans this year.
“Since we began in 1982, CHP has been committed to providing affordable and comprehensive health coverage in the counties we serve,” said Ken Boutwell, Chairman of the Board. “CHP cares about the local community, and we’re pleased that so many people choose us to manage their health care needs.”
Ratings are calculated based on combined scores of Healthcare Effectiveness Data and Information Set (HEDIS®), Consumer Assessment of Healthcare Providers and Systems (CAHPS®) and NCQA Accreditation standards. Scores include the results of consumer surveys and compare the success of various plans in preventing and treating medical conditions.
CHP will soon be offering a new option to continue meeting the health care needs of the Tallahassee community, opening their Metropolitan Health Center this fall. The facility will be located off Thomasville Rd. near I-10 and will be the third major CHP patient care facility to open in CHP’s 37 years. The Metropolitan Center will include physician offices, urgent care, imaging, lab services, wound care, and the new Nancy Van Vessem, M.D., Center for Healthy Aging – named for CHP’s former chief medical officer.
For more information about Capital Health Plan, visit capitalhealth.com.
National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA’s HEDIS® is the most widely used performance measurement tool in health care. NCQA’s website contains information to help consumers, employers, and others make more informed health care choices. Submit questions related to press releases through My NCQA.
Capital Health Plan (CHP) is committed to offering affordable, comprehensive health care to its members. Now in its 37th year, CHP has grown to serve over 135,000 members in the Florida panhandle and has an extensive physician network that includes three exclusive CHP health centers that provide preventive, primary, and specialty care services. Based out of Tallahassee, FL, it is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. For more information, visit capitalhealth.com.
