Want to be a more informed and empowered consumer? The Florida Public Service Commission (PSC) can help you guard against scams and fraud, and help you manage your utility bills with water and energy conservation tips.
The 22nd Annual National Consumer Protection Week (NCPW) is March 1-7, and the PSC will be visiting several Florida counties to encourage consumer interest and action to protect themselves when making daily decisions that affect their bottom line.
“Working together, we try to empower consumers every week—not just during NCPW. An informed consumer is a smart consumer,” said PSC Chairman Gary Clark. “The PSC’s consumer assistance line, 800-342-3552, can help consumers, too. It’s available Monday through Friday for those needing utility-related information or assistance.”
Always striving to keep customers informed, the PSC engages consumers through:
Awareness/Education
The PSC coordinates or participates in community events to promote energy efficiency, water conservation, and scam prevention education. Each month, we also plan events to promote Lifeline Assistance, a federal program designed to make telecommunications/broadband services more affordable for low-income households.
Free Resources
You can find information on hurricane preparedness, state social service agencies, and even a children’s conservation activity book on the PSC’s website. PSC educational brochures may be accessed and printed directly from the website, ordered free online, or requested by mail or phone (800-342-3552). Consumers can also learn about docketed or emerging utility issues by visiting floridapsc.com.
Hearings, Meetings, and Workshops
Consumers can learn about the PSC and its proceedings by attending a hearing, meeting, or workshop in Tallahassee, or a customer hearing or meeting held throughout the state. Public customer meetings provide an inclusive process, allowing consumers to share their views with Commissioners. The PSC also live streams all Tallahassee meetings, as well as off-site meetings attended by two or more Commissioners.
During NCPW, the PSC will make presentations to consumers in Duval, Bay, and Volusia counties. Presentation locations and times can be found here.
For more information about NCPW, sponsored by the Federal Trade Commission and other partners, visit the official 2020 NCPW website.
For additional information, visit floridapsc.com.
Follow the PSC on Twitter, @floridapsc.
