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PSC Helps Consumers in Winter Park and Orlando During National Consumer Protection Week

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The Florida Public Service Commission (PSC) will be educating consumers about scams targeting utility customers during the 19th Annual National Consumer Protection Week (NCPW), which takes place March 5–11, 2017.
On Wednesday, March 8, 2017, as part of NCPW, PSC staff will be speaking with customers in Winter Park and Orlando about how to avoid these scams while also providing tips on energy and water conservation and information about the Lifeline Assistance telephone discount program.
For more information about NCPW and to see a nationwide calendar of events, please visit www.ncpw.gov. For additional information, visit www.floridapsc.com.
The PSC events are scheduled below:

Wednesday, March 8, 2017
10 – 11 a.m.
Winter Park Community Center
721 W. New England Avenue
Winter Park, Florida 32789

And 

Wednesday, March 8, 2017
12 – 1 p.m.
Renaissance Senior Center at South Econlockhatchee Trail
3800 S. Econlockhatchee Trail
Orlando, Florida 32829

Follow the PSC on Twitter, @floridapsc.

Florida PSC Commission Conference on Tuesday

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The Florida Public Service Commission (PSC) will hold a Commission Conference on Tuesday, March 7, 2017, at 9:30 a.m. Items scheduled for consideration can be found here. Public comment may be taken on any item noticed for public participation.
The Commission Conference is scheduled for the following time and location:

Tuesday, March 7, 2017
9:30 a.m.
Betty Easley Conference Center
Joseph P. Cresse Hearing Room (Room 148)
4075 Esplanade Way
Tallahassee, Florida

The Commission Conference will be broadcast on the Florida Channel (check your local listing) and is available online at htpp://www.floridapsc.com/ (look for the Watch Live Broadcast” icon on the left side of the webpage).
For additional information, visit www.floridapsc.com.
Follow the PSC on Twitter, @floridapsc.

PSC Helps Consumers in Winter Springs During National Consumer Protection Week

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The Florida Public Service Commission (PSC) will be educating consumers about scams targeting utility customers during the 19th Annual National Consumer Protection Week (NCPW), which takes place March 5–11, 2017.
On Tuesday, March 7, 2017, as part of NCPW, PSC staff will be speaking with customers in Winter Springs about how to avoid these scams while also providing tips on energy and water conservation and information about the Lifeline Assistance telephone discount program.
For more information about NCPW and to see a nationwide calendar of events, please visit www.ncpw.gov. For additional information, visit www.floridapsc.com.
The PSC events are scheduled below:

Tuesday, March 7, 2017
10 – 11 a.m.
Winter Springs Senior Center
400 N. Edgemon Avenue
Winter Springs, Florida 32708

Follow the PSC on Twitter, @floridapsc.

Caribbean Isles Receives PSC’s Triple E Award

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Caribbean Isles does energy efficiency in style, which is why the 55+ community earned this month’s Triple E Award—for Energy Efficiency Efforts— from the Florida Public Service Commission (PSC).
“These active residents have taken an extremely proactive approach to saving energy,” said PSC Chairman Julie Brown.  “Caribbean Isles is resident-owned and its residents are dedicated to finding novel ways to becoming more energy efficient.”
“We’re on a roll and excited to work with Duke Energy to see how we can make further improvements to our facilities to realize even more savings,” said Dick Foos and Richard Bovin, Directors.  “As a forward-thinking community, we have banded together and feel very positive, knowing that we are making a difference in our residents’ energy bills.”
In 2012, Caribbean Isle residents began working with their local utility, Duke Energy Florida, LLC (DEF), to improve the efficiency of their clubhouse, which also doubles as their banquet hall, and upgrade their lighting.  Since then, they have implemented the following energy saving measures: duct test and repair, window film installation, improved ceiling insulation, and even more lighting upgrades. More recently, they also consulted with DEF to upgrade their 5 HVAC units.
“It was a pleasure working with Caribbean Isle residents,” said Harry Sideris, Duke Energy state president–Florida. “By continuing to invest in energy efficiency improvements, residents have been able to save greater than 16,000 kWh annually.”
About Caribbean Isles
Caribbean Isles is a 55+ resident-owned community located just minutes from Gulf Beaches. As its website says, “It’s the perfect place to retire or to be your ‘home away from home’ each year.” Located in Largo, it is within walking distance of shopping malls, restaurants, market shopping, beaches, medical facilities and public transportation. For more information, call 727-584-6400 or visit:  http://www.caribbeanislesmhp.com.
For additional information, visit www.floridapsc.com.
Follow the PSC on Twitter, @floridapsc.

Taylor Senior Citizens Center Named PSC Helping Hand

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The Florida Public Service Commission (PSC) is recognizing the Taylor Senior Citizens Center in Taylor County as February’s Helping Hand for helping raise public awareness about the Lifeline Assistance telephone and broadband discount program, energy and water conservation, and scams affecting seniors.
“The Taylor Senior Citizens Center offers educational programs that support our outreach strategies to assist older persons in need,” said PSC Chairman Julie Brown. “We appreciate the Center including us in community outreach events so we can share utility bill saving strategies with their clients.”
Each month, the PSC highlights a partner agency or organization whose clients are eligible for the Federal Lifeline Program and/or need help reducing energy and water bills. Through these PSC Helping Hand partnerships, the Commission shares vital information to help consumers better manage their resources to meet their monthly bills and avoid falling for utility-related scams.
“We appreciate the PSC honoring us with this award.  Our seniors really enjoyed the PSC presentation that will help them save money on their bills and be aware of current consumer scams,” said Joan Hennings, Older Americans Act Assistant/Case Manager.  “Our Center provides programs for elderly, disabled, and disadvantaged persons who need assistance to maintain their independence and quality of life.  The PSC information is helpful in our ongoing effort to connect older adults to vital community services that can help them stay independent.”
Look for all the PSC Helping Hand outreach partner recognitions on the PSC’s homepage, www.floridapsc.com, under Hot Topics.
About Taylor Senior Citizens Center, Inc.
The Area Agency on Aging has designated Taylor Senior Citizens Center, Inc. as the central service provider in Taylor county to serve as both a supplier of supportive and nutrition services under the Older Americans Act (OAA) and as a lead agency under Community Care for the Elderly (CCE). For more information, call 850-584-4924.
For additional information, visit www.floridapsc.com.
Follow the PSC on Twitter, @floridapsc.

PSC to hear proposed settlement agreement for Peoples Gas

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Florida’s Public Service Commission (PSC) will hold a hearing on Tuesday, February 7, 2017 to consider a settlement agreement between Peoples Gas System (Peoples Gas) and the Office of Public Counsel, which represents consumers.  The settlement agreement concerns Peoples Gas’ 2016 depreciation study, environmental reserve account, plastic pipe replacement, and authorized return on equity.

The hearing is set for the following time and location:

Tuesday, February 7, 2017
11:00 a.m.
Betty Easley Conference Center
Joseph P. Cresse Hearing Room (Room 148)
4075 Esplanade Way
Tallahassee, Florida

For additional information, visit www.floridapsc.com.

Follow the PSC on Twitter, @floridapsc.

PSC Customer Service Hearings for Leesburg and Clermont

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The Florida Public Service Commission (PSC) invites customers of Utilities Inc. of Florida (Utilities, Inc.) to participate in customer service hearings in Leesburg and Clermont on the utility’s petition for a water and wastewater rate increase.  The hearings will allow customers to provide public comment on Utilities Inc.’s rate request. Customer input will be taken into consideration when the Commission considers this request.                                                             

The service hearings are scheduled for the following times and locations:

Wednesday, February 1, 2017
9:30 a.m.
Grand Hall of Pennbrooke Fairways
33825 Pennbrooke Parkway
Leesburg, FL 34748 

6:00 p.m.
Clermont Arts & Recreation Center
3700 S. Highway 27
Clermont, FL 34711

In August 2016, Utilities Inc. filed a petition with the PSC to increase its water and wastewater rates. Utilities Inc. provides service to 27 systems in Charlotte, Highlands, Lake, Lee, Marion, Orange, Pasco, Pinellas, Polk and Seminole Counties.

For additional information, visit www.floridapsc.com.

Follow the PSC on Twitter, @floridapsc.

PSC Customer Service Hearing for Panama City

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The Florida Public Service Commission (PSC) invites customers of Gulf Power Company (Gulf) to participate in a customer service hearing in Panama City on the utility’s petition for an electric service base rate increase.  The hearing will allow customers to provide public comment on Gulf’s rate request. Customer input will be taken into consideration when the Commission considers this request.
The service hearing is scheduled for the following time and location:

Friday, January 27, 2017
10:00 a.m. (Central Time)
FSU Panama City Campus
Holley Center
4750 Collegiate Drive
Panama City, FL 32405

In October 2016, Gulf filed a petition with the PSC to increase its electric service rates. Gulf provides service to 450,000 retail customers spanning Northwest Florida.
For additional information, visit www.floridapsc.com.
Follow the PSC on Twitter, @floridapsc.

Light of the World Ministries Named a PSC Helping Hand

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The Florida Public Service Commission (PSC) is recognizing Light of the World Ministries in Duval County as its first Helping Hand of the new year.  The organization assisted the PSC in raising public awareness about the Lifeline Assistance communications discount program, energy and water conservation, and scams affecting low-income consumers during a community event in Jacksonville.
“We reach out to the homeless, poor, and needy in the Jacksonville area,” said Shelly Divido. “Our involvement with the PSC and the Feeding Northeast Florida helps us to reach consumers needing food and to be able to connect with their loved ones.”
Each month, the PSC highlights a partner agency or organization whose clients are eligible for the Federal Lifeline Program and/or need help reducing energy and water bills. Through these PSC Helping Hand partnerships, the Commission shares vital information to help consumers better manage their resources to meet their monthly bills and avoid falling for utility-related scams.
Look for all the PSC Helping Hand outreach partner recognitions on the PSC’s homepage, www.floridapsc.com, under Hot Topics.
About Light of the World Ministries
Light of the World distributes donations of clothes, food, household items, hygiene items, and Bibles on a weekly basis to those in need who live in the Jacksonville Beaches and Arlington areas.  For more information, visit www.lightoftheworldjax.org, or call 904-524-6670.
For additional information, visit www.floridapsc.com.
Follow the PSC on Twitter, @floridapsc.