Governor Rick Scott directed VISIT FLORIDA to launch an aggressive new marketing campaign to highlight Florida following Hurricane Irma. Last year, Florida welcomed a record of nearly 113 million visitors to the state. In 2017, Florida is working to break this record and welcome more than 120 million visitors. The campaign will be multi-phased and include digital, social, broadcast and traditional components in both domestic and international markets. The Governor’s top focus remains the many communities in the Florida Keys and Southwest Florida still recovering from Irma and campaigns promoting these specific areas will be launched at a later date.
Governor Scott said, “As communities around Florida continue to recover from Hurricane Irma, we are doing everything possible to help families and businesses get back on their feet and get people back to work. While our top focus remains on the recovery of Florida families, especially those in the Florida Keys and Southwest Florida, we cannot forget about the many communities which rely on Florida’s incredible tourism industry and millions of visitors. With more than 1.4 million Floridians working in the tourism industry, we must aggressively fight to bring visitors back to our communities.”
Ken Lawson, President & CEO of VISIT FLORIDA said, “Following Hurricane Irma, it’s more important than ever for us to spread the word that the coast is clear and the Sunshine State is open for business. At Governor Scott’s direction, we have put together an aggressive marketing plan that showcases sunshine, blue skies and good times at over 12,000 industry businesses across the state. I want to thank Governor Scott for his leadership as we work to let the world to know that Florida is still the number one place to visit.”
Hurricane Irma
Florida Libraries Provide Critical Disaster Recovery Assistance
In the wake of Hurricane Irma, libraries across Florida are providing vital services to people in need. Libraries play a critical role in disaster recovery, providing computers with internet access and wi-fi for people who need to communicate with their families or register for relief assistance; “comfort stations” where people can escape the heat, get a drink of water, and charge their cell phones; and trained staff who can connect people with news, phone numbers, online forms, and other information they need to get back on their feet. Libraries are a critical communication hub in times of crisis.
Libraries which were not severely affected by the storm are open and are assisting residents and evacuees. The Florida Library Association (FLA) is working with the State Library of Florida to assist libraries that were damaged by the storm. FLA has created the Florida Libraries Disaster Relief Fund to accept monetary donations, and the Florida Libraries Rebuild Network, an online information sharing system to help connect those offering assistance to libraries in need. Both can be found on the FLA website. “Our hearts go out to the millions of people impacted by this storm and we will do everything we can to help affected libraries get up and running again as soon as possible,” said FLA President Robin Shader.
Thousands of Floridians are still without power a week after Hurricane Irma, and this includes many libraries. In 2011 the Federal Emergency Management Agency (FEMA) recognized libraries as being “essential” community organizations, acknowledging the important role libraries play in disaster recovery. According to Shader, “People trust libraries and rely on them to provide access to information, assistance, and computers. Restoring power and internet to libraries as soon as possible will help thousands of people communicate with their families, receive recovery updates, and apply for and receive assistance.”
In Jefferson County there is a Go Fund Me campaign to purchase a generator for the public library.
According to campaign creator Natalie Binder, “In times of crisis, people need their library to be open. Older folks can use it as a cooling station, kids can have activities there, and people can begin to file their insurance and relief claims. This is the second time the library has lost power due to hurricanes in 2 years. I’m raising money to install an emergency generator in the library so we can continue to provide services in good times and bad.”
Parts of the state hardest hit by Hurricane Irma are still assessing damage, but early reports indicate that libraries in southwest Florida have suffered the most structural damage. FLA will post damage reports on their website as they are confirmed.
Gov. Scott to Thank Law Enforcement and First Responders in Tampa
MEDIA ADVISORY
Tomorrow, September 19th, Governor Rick Scott will visit the Hillsborough County Sheriff’s Office to thank local law enforcement, emergency management officials and first responders for their commitment to Florida families before, during and after Hurricane Irma. The Governor will also give an update on Hurricane Maria.
WHAT: Hurricane Irma First Responder Appreciation Event, Update on Hurricane Maria
WHEN: 11:00 AM
WHERE: Hillsborough County Sherriff’s Office, District 2
2310 N Falkenburg Rd.
Tampa, FL 33619
Sen. Bill Nelson's remarks on Hurricane Irma
After spending more than a week crisscrossing the state of Florida to meet with residents and local officials, U.S. Sen. Bill Nelson (D-FL) took to the Senate floor today to update his colleagues on what he’s seen in some of the hardest hit areas of Florida.
“Senator Rubio and I have been together quite a bit this past week,” Nelson said on the Senate floor this afternoon. “No doubt FEMA is stretched to the limit because FEMA is having to deal with the problem in Texas and now the enormity of this storm affecting almost all of Florida, FEMA is stretched. But that’s what FEMA is supposed to do is to bring emergency assistance to people, to organizations, to local governments in the aftermath of a natural disaster.”
Following is a rush transcript of Nelson’s remarks. Video of Nelson’s speech is available here.
U.S. Sen. Bill Nelson
Remarks on the Senate Floor
September 18, 2017
Sen. Nelson: Mr. President, I want to speak about the defense bill, but before I do, I want to give the Senate a report.
Senator Rubio and I have been together quite a bit this past week as Florida has not only encountered a hurricane that was quite unusual in that it basically affected almost all of the state of Florida.
Florida is a big state. If you went all the way from Key West to Pensacola, that’s as far as going from Pensacola all the way to Chicago. That’s how big our state is. Almost 21 million people, the third largest state, 75% of that a population is along the coast and of course you know what coasts do when hurricanes start threatening those coasts.
This was an unusual one because it was first going to hit the east coast of Florida. That was the track. The National Hurricane Center has gotten quite good in their ability to project the path and the actual velocity of the winds. But indeed it took — once it took a turn unexpected as a category 5 hitting the north coast of Cuba, it reduced its velocity and its forward motion and then took a more westerly coast first hitting landfall in Florida at the middle Lower Keys where the winds were category 3 approaching category 4. And of course the residents were not even let back in to that part of the county to see their homes until Sunday morning.
And as of this moment, although FEMA is present in both the Lower Keys, Key West, in the Upper Keys, Key Largo, Individual Assistance help disaster teams were still trying to get into the places that had the biggest impact of the winds. The area around Big Pine Key and around Marathon.
It is a slow process. It is painfully slow. No doubt FEMA is stretched to the limit because FEMA is having to deal with the problem in Texas and now this enormity of this storm affecting almost all of Florida, FEMA is stretched.
But that’s what FEMA is supposed to do, is to bring emergency assistance to people, to organizations, to local governments in the aftermath of a natural disaster. That will be a work in progress as we go on.
There are some places that both Senator Rubio and I have gotten personally involved in asking FEMA to come in. The areas in Lee County, Collier County, areas where FEMA had not visited, they now have come in in Lee County. That’s east of Fort Myers, Lehigh Acres.
The little farming community of Immokalee was exceptionally torn up. There was a great story that students at a nearby university opened up — the university president opened up the field house so that a lot of the poor people in Immokalee had a place to go if they didn’t have another shelter. Indeed they took in some 400 people, elderly people in an apartment complex that their caregivers had left were picked up by the sheriff and taken to the university and the students took them in and took care of them for four nights.
This is a great example of Floridians helping Floridians and we have seen that throughout. This senator having been all over the state, much of it with my colleague demonstrating that the two senators in a bipartisan way actually get along and were there to try to help the people.
At first, right after the storm into the Florida Keys. And we saw the damage in Key West and Boca Chica, but that was the back side of the storm. The eye of the storm had gone further to the east so the damage of the northeastern quadrabt being the most severe winds were on up into the Big Pine Key and the Marathon area.
And, yet, already the military, the Coast Guard, and FEMA and the engineers were coming in immediately after the storm. Floridians helping Floridians. Americans helping Americans.
Then Senator Rubio and I were up in the Jacksonville area. Quite unusual. All the extra rainfall had flowed into the St. John’s river basin. That river had swollen. And all of that water trying to get its normal outlet into the Atlantic Ocean at Jacksonville. But, lo and behold, the winds covering up the entire peninsula moving northward, now the eye over land between Tampa and Orlando and that northeastern quadrant of those winds coming from east going west, what did it do at Jacksonville? It pushed all of that water that needed to get out into the Atlantic, pushed it back. That combined with the incoming high tide and what you had was a phenomenal flooding, an overflowing of the banks of the St. John’s river in many places in the upper St. John’s at considerable loss of property and at considerable distress to the citizens. A good part of Jacksonville itself downtown itself was flooded.
Senator Rubio and I then went the next day and we ended up in a citrus grove, Lake Welles, Florida. This citrus grove, 50% of its fruit on the ground. You go further south, 75% of the citrus crop on the ground. They can’t salvage that. That’s a huge percentage of the loss.
And so it made Senator Rubio and me all the more determined that we are going to try to pass an amendment to the tax code that would give the citrus growers of Florida, not only because of this loss but because of every grove now infected by a bacteria that will kill the tree in five years called citrus greening, to give the citrus industry a chance to start over by plowing under the grove of those diseased citrus trees, replanting in new stock that has new promise to outlast the bacteria at least for a number of years more than the five years that will kill the tree until we can find the cure. And we’re working on that. But to do that in the IRS code by allowing them to expense in the first year, that plowing under and replanting in order to save the citrus industry.
Senator Rubio and I in that grove, seeing all of that crop lost, this was going to be a promising crop for the first time in ten years of decline of the citrus crop because of the bacteria. This was going to be a good year. And yet we saw in that grove, half of that on the ground, lost, gone. Citrus crop insurance, that’s not going to really help them. Only that insurance if it’s a much greater loss is what happens.
From there, the two of us went on to a poor part of Florida, east of Lake Okeechobee, Belle Glade. A lot of residences had been torn up. This was a hurricane whose winds affected virtually all of the peninsula of Florida and even reached over into the panhandle as far as Tallahassee and even other parts west. And there in Belle Glade, we served a meal that charities had come together to bring food to hungry people because they had no power, they had no refrigeration, and it had been several days since the hurricane, and, therefore, they had no food.
From there to another very poor part of Florida, Immokalee, Florida, which I had described earlier had been torn up considerably.
Mr. President, whether it was what I just described or whether it was also feeding poor people in Apopka, Florida, that at this point had been without power for five days and they had no food because of no refrigeration or whether it was going down to Lehigh Acres where the Florida National Guard had organized the distribution of MRE’s, meals ready to eat, and gallons and gallons of fresh water because so many of those homes out in Lehigh Acres east of Fort Myers were on water wells and without to give them water. All of these things that so often we take for granted, you take away power, not only are you suffering because of the 90 degrees plus of heat and the humidity, but you can’t even get any water because you’re on a water well.
And so, too, what a privilege to be there with the Florida National Guard handing out that food, handing out that water and talking to those local residents that are living paycheck to paycheck, and now they have no paycheck, and where is the FEMA assistant to help them because there’s no power. They can’t go online to apply for Individual Assistance. They can’t, in fact, pick up the phone because of intermittent cell service. And even if they could get a cell signal, they couldn’t get through to the FEMA number. And that’s why we wanted the FEMA representatives to come in and, fortunately, just yesterday they finally did come in.
Mr. President, it’s been quite a couple of weeks, first anticipating the storm coming in and getting all of the emergency operation centers ready. And fortunately people obeyed the evacuation orders. It was estimated only 10,000 people out of a population of almost 100,000 in the Keys, only 10,000 left. That was a huge evacuation. But those folks never got in to find out what was left of their homes until yesterday. You can imagine, after a week, it being that the storm hit the weekend before the key Keys, the weekend, the heat and the humidity, the mold and the mildew, you can imagine the mess to clean up.
And FEMA all the while having to worry about Texas, now Florida, and maybe another hurricane that’s going to come up that looks like it’s going to turn out to sea but is still going to have some of the wind effects along the northeast Atlantic coast.
Mr. President, Floridians helping Floridians. And then there was a great, great tragedy.
This occurred four days after the hurricane. Why there is not a requirement that every nursing home or assisted living facility, an ALF, have a generator, not only for power, for things like lights, but have a generator capacity that will run air conditioning units, why there is not a requirement for that in Florida I think is going to be the subject of great debate and I hoping changing that requirement in the state of Florida because eight people died. Eight people died in a nursing home right across the street from a major hospital in Hollywood, Florida. Eight frail elderly from ages 70 to 99, eight needless deaths as a result — we will know — a criminal investigation is under way. All the phone calls that had been made that were not answered, both to the government as well as to the power company, as reported by the press — specifically a Miami television station. We don’t know all the facts. It’ll come out in the criminal investigation. But it is inexcusable that eight frail elderly people would die over heat exhaustion by being left to their condition to deteriorate over the course of three or four days. What is wrong with the regulatory scheme that does not have a backup generator that would kick in? I mean, in fact, the hospital right across the street had it. So what was the disconnect there? Why did it take days and days until 911 was called? This we will find out in this great tragedy, but I can tell you that The Miami Herald had done a series over the last couple of years, three investigative pieces, that in fact point out that these ALF’s in these nursing homes and have not properly managed or regulated by the state of Florida. To be determined.
And so Hurricane Irma is just another reminder that we are going to confront huge natural occurrences and maybe, just maybe, people will realize that there is something to the fact that the earth is getting hotter. And because of that, two-thirds of the earth covered by oceans, the oceans absorbing 90% of that heat, and what happens to water when it is heated? It expands. And, thus, the sea levels are rising.
And so, as we turn to this defense bill, this is an issue for national security. As Secretary of Defense Mattis has said, and I quote, “Climate change is impacting stability in areas of the world where our troops are operating today.”
Maybe we should pay attention to things like I’ve just described in Florida. Or maybe out in Texas, or what about tornadoes causing damages to military depots in Georgia, or what about the severe heat canceling military training and hailstorms damaging aircraft in Texas? What about the coastal erosion not only in Florida threatening early-warning radar in Alaska? What about the wildfires causing ranges to be closed and the flooding not only that we saw in Texas but flooding military logistics rail in Louisiana and warehouses in Virginia containing hazardous materials?
And so that’s why in this version of the defense bill that we will pass today, there’s a provision in there that this senator had something to do with which calls for the defense department to conduct a comprehensive assessment of threats to the training and readiness of our armed forces and the military infrastructure caused by climate-related events.
It’s critical that we recognize the threat so we will ensure our forces and installations are resilient enough to withstand and quickly recover from all of these natural disasters that we’ve been talking about. Not only must we ensure that our military infrastructure is resilient, we must also ensure that it provides our war fighters with the space that they need to train and the technology they need to stay ahead of our adversaries.
And so, Mr. President, I have opined on this subject over and over in speeches to the Senate. I’ve opined over and over about Gulf Test and Training Range that the Air Force needs to make rouge investments in for the precise measurements of all of our sophisticated weapons and our systems.
I want to thank Chairman McCain and Ranking Member Reed for their good work on the bill, and it begins to address some of the training and readiness shortfalls in our military. And I look forward to continuing to discuss this.
Mr. President, I yield the floor.
Gov. Scott: Florida Virtual School Available for Students Displaced by Hurricane Irma
Governor Rick Scott today announced that Florida Virtual School (FLVS) will provide remote access to educational resources to all Florida students who were displaced by Hurricane Irma. Additionally, FLVS will provide access to digital educational materials to help the hardest hit school districts as they work to return to normal operations.
Governor Scott said, “As families across the state continue to recover from Hurricane Irma, we must make sure our students have access to every resource they need to remain successful in school. I am glad that Florida Virtual School will be available to every student who may have been displaced by this storm and that our schools will have additional resources as they continue to serve students in our communities. I encourage all Florida families to take advantage of this opportunity.”
Commissioner of Education Pam Stewart said, “On behalf of all Florida students, families and educators, I thank Florida Virtual School for their commitment to our state’s entire student population. I have been in contact with district superintendents, and they all expressed the same priority – continued student learning. Most of our schools are open, but even in those communities, many families are grappling with the devastation left by Hurricane Irma. Having this option will ease the burden for students, families and schools as they recover and rebuild.”
Schools and districts interested in assistance should contact Larry Banks, Director of District and Franchise Solutions for FLVS, at 407-484-4031 or [email protected]. Individual students should visit www.flvs.net to begin the registration process or email [email protected] for special accommodations. Military families should reach out to Caprice Woodburn, Sr. Manager of Florida Services for FLVS, at 239-850-9366 or [email protected].
Consumer Alert: Managing your finances after Hurricane Irma
- Proactively reach out to your lender to make them aware of your circumstances immediately.
- Make sure to explain your situation in detail. Your lender may be willing to work with you.
- OFR’s Hurricane Irma Resources
- Find your credit union’s information
- Find your bank’s information
- Find your mortgage servicer’s information
- If you don’t have your mortgage servicer’s information with you, you can search the Mortgage Electronic Registration Systems (MERS) or call toll-free at (888) 679-6377 to find the company that services your mortgage.
Gov. Scott: Counties must aggressively prioritize debris clean-up as we recover from Irma
Governor Rick Scott today directed every county impacted by Hurricane Irma to submit a detailed debris clean-up plan to the Florida Division of Emergency Management (DEM) by noon on Tuesday, September 19th. Following a major storm like Hurricane Irma, it is incumbent on each Florida county to immediately execute its debris clean-up plan so other restoration efforts, such as power restoration, are not hindered by the presence of debris. Plans submitted to DEM will be posted publicly on the Division’s website. All plans must include an estimated date of completion. Any county that plans to request reimbursement for debris removal following Hurricane Irma must submit a plan.
Governor Scott said, “Today, I am directing every Florida county impacted by Hurricane Irma to submit a detailed debris clean-up plan no later than noon tomorrow, September 19th. Let me be clear – debris removal is a function handled and directed at the local level and following a storm like Irma, it is my expectation that every county immediately and aggressively begins work to clear debris in its communities. That is what Florida families and businesses expect.
“Every county should already have a debris clean-up plan in place as part of its emergency response plan and it should already be executed. Any county experiencing issues with the vendors involved in debris clean-up should immediately execute an emergency procurement to get a different vendor. Today, more than 370,000 homes and businesses in Florida are still without power and while utility companies are working non-stop to turn the lights on, the presence of debris can hinder work and delay restoration which is unacceptable. Within seven hours of the storm leaving the state, the Florida Department of Transportation (DOT) had cleared all major interstates and turnpikes. DOT has been working around the clock to clear all state and many local roads and assist in recovery efforts. As we all work to recover from Irma, the state stands ready to assist communities in any way possible.”
CONSUMER ALERT: Know What You Are Signing for Repairs After Hurricane Irma
Insurance Commissioner David Altmaier is encouraging Floridians who are now dealing with the aftermath of Hurricane Irma and assessing damage to their homes and businesses to be aware of what they may be signing for repair work. A homeowner who has a loss may contact a contractor, water extraction company, roofer, or a plumber to assist with emergency repairs. After assessing the damage, the homeowner may be presented with a document to sign before repair work begins, which could also contain what is known as an Assignment of Benefits (AOB). If signed by the homeowner, it may give the repair vendor the right to exclusively communicate with the insurance company, negotiate and endorse insurance claim payments and file a lawsuit against the insurance company, with or without the homeowners knowledge. AOBs have been a cost driver leading to rising homeowners insurance rates across the state due to unnecessary litigation associated with certain AOB claims.
“As Floridians return to their communities and begin the tedious process of evaluating damages to their homes and property following Irma, it is vital that they pay attention to any requests that may involve an AOB,” stated Commissioner Altmaier. “Homeowners are encouraged to file a claim directly with their insurance company to maintain control of the rights and benefits provided by their insurance policy in resolving a claim.”
The following are a few tips to assist homeowners:
- Read your insurance policy and know what your responsibilities are following a loss.
- Contact your insurance company prior to signing any document that may contain an AOB.
- If the homeowner elects to sign the AOB, read everything carefully and do not feel pressured to sign it.
- Beware of language that allows all proceeds of the claim to be made to anyone other than the homeowner or the homeowners mortgage company.
- Do not sign the document if there are any blank spaces.
For more information, read the Office’s “Post-Loss Assignment of Benefits (AOB) Fact Sheet” or visit the Office’s “AOB Resources” webpage.
CFO Patronis: Be Scam Smart #AfterIrma
Chief Financial Officer Jimmy Patronis today warned Floridians of scammers looking to take advantage of those impacted by Hurricane Irma. Floridians should be vigilant in verifying the identity of those claiming to represent government and relief agencies, and should ask questions to fully understand all contracts with insurance and repair companies.
CFO Patronis said, “As Florida continues the recovery process following Hurricane Irma, I urge all consumers to be scam smart and on the lookout for opportunistic scammers who try to prey on vulnerable people during this time. Regrettably, there are individuals who will attempt to take advantage of our fellow Floridians.”
Below are tips to help protect Floridians from scams:
- Ensure you understand all documents a contractor requests you to sign, including assignment of benefits agreements. Ask questions until you fully understand who is responsible for payment.
- Verify the identity of individuals claiming to represent government and relief agencies or insurance companies. Official personnel should display their ID badges, should provide identification without hesitation upon request, and say why they are in the area (i.e. surveying damage, assisting residents, etc.). If you suspect that someone is impersonating official personnel, contact the local police department or sheriff’s office immediately.
- Beware of imposters going door-to-door claiming to be FEMA representatives, asking for money to assist with the filing of federal flood claims. FEMA does not charge for this service and does not go door-to-door in this capacity.
- Reports of such activity were reported in North Florida following Hurricane Hermine.
- Beware of robocalls from imposters claiming to represent FEMA, asking consumers to hang up and dial a 1-800 number to make an insurance payment ASAP to prevent policy cancellations.
- Reports of such activity have been reported in Texas following Hurricane Harvey.
- Beware of imposters going door-to-door claiming to be FEMA representatives, asking for money to assist with the filing of federal flood claims. FEMA does not charge for this service and does not go door-to-door in this capacity.
- If you have damage to your home or vehicle, contact your insurance company as soon as possible to file a claim.
- Beware of fly-by-night repair businesses and hire only licensed professionals. To verify a contractor’s license, visit the Florida Department of Business and Professional Regulation’s website –www.MyFloridaLicense.com.
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- Also, ensure that contractors carry the proper liability and workers’ compensation insurance by checking the Department’s Division of Workers’ Compensation database.
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- Beware of contractors requesting that you pay more than half of the cost upfront. If an offer sounds too good to be true, it probably is.
- If considering the assistance of a public insurance adjuster, verify that they are licensed.
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- Be sure that you understand how much a public insurance adjuster is charging and what services are included before signing a contract.
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- When there is a state of emergency declared by the Governor, there is a cap of 10% on the fee a public adjuster can charge. The cap applies to all residential and commercial residential claims related to the event for one year.
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- To verify an insurance agent’s or adjuster’s license, visit the Hurricane Irma resources webpage at www.MyFloridaCFO.com.
The Department of Financial Services’ Insurance Consumer Helpline (1-877-MY-FL-CFO) is available to assist home and business owners with all insurance-related questions and concerns. Reports of suspected fraud can be reported via the Helpline. Insurance experts are available from 8 a.m. to 5 p.m. ET Monday through Friday.
Commissioner Adam Putnam, U.S. Secretary of Agriculture and Other Officials Survey Damage to Florida Agriculture
Florida Commissioner of Agriculture Adam Putnam, U.S. Secretary of Agriculture Sonny Perdue, Senator Marco Rubio, Congressman Tom Rooney and Congressman Mario Díaz-Balart today surveyed agricultural damage from Hurricane Irma and met with affected farmers in Clewiston, Fla.