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FTC

Attorney General Bondi and Commissioner Putnam Join FTC and Other States to Combat Fraudulent Veterans Charities

Posted on July 19, 2018

Operation Donate with Honor intends to help donors spot and avoid dubious fundraising solicitations

Attorney General Pam Bondi, Commissioner of Agriculture Adam Putnam, the Federal Trade Commission, charity regulators and state attorneys general from around the country today announced Operation Donate with Honor.

[Read more…] about Attorney General Bondi and Commissioner Putnam Join FTC and Other States to Combat Fraudulent Veterans Charities

Filed Under: Featured, Government Tagged With: Attorney General Bondi, Commissioner Adam H. Putnam, FTC, veterans

Sen. Bill Nelson asks FTC to monitor price gouging ahead of Irma

Posted on September 5, 2017

U.S. Sen. Bill Nelson (D-FL) today asked the head of the Federal Trade Commission to begin closely monitoring and, if necessary, take swift action against retailers engaged in price gouging as Florida prepares for Hurricane Irma.
“As Hurricane Irma preparations begin in earnest, it is essential that first responders and evacuees in Florida are able to access gasoline and other refined petroleum products free from price distortions caused by anticompetitive practices,” Nelson wrote in a letter to Acting FTC Chairman, Maureen Ohlhausen. “Accordingly, I ask that you closely monitor retail gasoline outlet pricing in the coming weeks to detect and defeat any price gouging schemes.”
Following is the text of Nelson’s letter to the FTC:

September 5, 2017

The Honorable Maureen K. Ohlhausen
Acting Chairman
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580
Dear Acting Chairman Ohlhausen:
I write today to urge the commission to closely monitor retail gasoline prices in the wake of Hurricane Harvey and in anticipation of Hurricane Irma’s impact, and take swift action against retailers that attempt to use this tragedy to engage in consumer price gouging.
Hurricane Harvey has caused billions of dollars in damage in Texas and Louisiana, and uprooted tens of thousands of families. In addition, it has had a substantial impact on oil refining operations. Over the past week, we have seen efforts to offset the gasoline price increases attributable to supply disruption, including the release of one million barrels of crude oil from the Strategic Petroleum Reserve to a refinery in Louisiana that was largely unaffected by the storm. These efforts appear to have stabilized wholesale gasoline prices.
Unfortunately, Hurricane Irma now poses a grave threat to Florida and many other areas of the Southeastern United States. While continued disruption to some refinery operations may continue to contribute to higher retail gasoline prices, past experience in Florida and elsewhere has shown that some unscrupulous operators will seek to magnify these natural price increases to take advantage of consumers – including those that may be trying to prepare for or evacuate from an impending hurricane.
Following Hurricane Katrina in 2005, Congress directed the commission to study the price gouging issue and determine the need for further action in this area. In a 2006 report on this issue, the commission stated that “it has a strong role to play in this area” by both “enforcing the antitrust laws strictly to prohibit business behavior that has anticompetitive effects” and continuing to “remain vigilant about any distortions that may harm competition or consumers in petroleum markets.”
As Hurricane Harvey rescue and recovery operations continue and as Hurricane Irma preparations begin in earnest, it is essential that first responders and evacuees in Florida are able to access gasoline and other refined petroleum products free from price distortions caused by anticompetitive practices.
Accordingly, I ask that you closely monitor retail gasoline outlet pricing in the coming weeks to detect and defeat any price gouging schemes. Thank you in advance for your assistance with this critical consumer and public safety issue.

Sincerely,

Filed Under: Featured Tagged With: FTC, Hurricane Irma, Price Gouging, Sen. Bill Nelson

Attorney General Bondi and FTC Halt Massive Debt Relief Scam

Posted on May 23, 2017

Attorney General Pam Bondi and the Federal Trade Commission have jointly obtained a court order halting a massive phony debt relief operation that bilked millions of dollars from financially strapped consumers, including the elderly and disabled. According to the complaint filed by Attorney General Bondi’s Office and the FTC, Jeremy Lee Marcus, Craig Davis Smith and Yisbet Segrea, through 11 companies, convinced consumers to pay hundreds or thousands of dollars a month by falsely promising to pay, settle or obtain dismissals of consumers’ debts and improve consumers’ credit. After paying for the defendants’ services, consumers allegedly found debts unpaid, accounts in default and credit scores severely damaged. The scam even forced some victims into bankruptcy and some consumers were sued by their creditors.
“Despite alleged promises, the victims of this scam ended up with little or nothing to show for their payments and were made worse off financially,” said Attorney General Bondi. “I will continue to work with our federal partners to stop scammers targeting and exploiting consumers in search of financial help.”
The joint complaint alleges that the defendants made promises of guaranteed debt consolidation loans with attractive interest rates and significantly lower monthly payments. To appear more credible and legitimate, the defendants allegedly falsely claimed non-profit status. After consumers agreed to the purported loan, the defendants began debiting consumers bank accounts. According to the complaint, the defendants also called consumers already enrolled with other debt relief providers and falsely claimed to be taking control of the servicing of those accounts and providing the same or similar services.
Marcus, Smith, Segrea and their companies are all alleged in the complaint to have violated the Florida Deceptive and Unfair Trade Practices Act, the FTC Act and the FTC’s Telemarketing Sales Rule.
The court’s preliminary injunction order prohibits the defendants from misrepresenting or assisting others in misrepresenting that the defendants will:

  • Provide consumers a low interest rate loan to pay off consumers’ unsecured debts;
  • Negotiate, settle or alter the terms of payment or other terms of consumers’ unsecured debts to reduce the balance, interest rate or fees owed to a creditor or debt collector;
  • Eliminate consumers’ unsecured debts;
  • Claim a debt relief program or service is offered or provided by a non-profit entity; and
  • Claim a debt relief program or service will improve consumers’ creditworthiness.

The defendants are also prohibited from violating, or assisting others in violating, any provision of the Telemarketing Sales Rule.
To view the preliminary injunction order, click here.
To view the complaint filed, click here.
Attorney General Bondi would like to express her thanks to the Federal Trade Commission for their continuing partnership in this case, as well as in other consumer protection efforts. Attorney General Bondi would also like to acknowledge the assistance of the Florida Department of Agriculture and Consumer Services, the Broward County Sheriff’s Office and the Better Business Bureau of Southeast Florida.
The corporate defendants are Financial Freedom National, Inc., f/k/a Institute for Financial Freedom, Inc. and Marine Career Institute Sea Frontiers, Inc., also d/b/a 321 Loans, Instahelp America, Inc., Helping America Group, United Financial Support, Breeze Financial Solutions, 321Financial Education, Credit Health Plan, Credit Specialists of America, American Advocacy Alliance and Associated Administrative Services; 321Loans, Inc., f/k/a 321 Loans, Inc., also d/b/a 321Financial, Inc.; Instahelp America, Inc, f/k/a Helping America Team, Inc., also d/b/a Helping America Group; Helping America Group, LLC, f/k/a Helping America Group, Inc.; Breeze Financial Solutions, Inc., also d/b/a Credit Health Plan and Credit Maximizing Program; US Legal Club, LLC; Active Debt Solutions, LLC, f/k/a Active Debt Solutions, Inc., also d/b/a Guardian Legal Center; Guardian LG, LLC, also d/b/a Guardian Legal Group; American Credit Security, LLC, f/k/a American Credit Shield, LLC; Paralegal Support Group LLC, f/k/a Paralegal Staff Support LLC; and Associated Administrative Services, LLC, also d/b/a Jobfax.
The relief defendants who allegedly profited from the scheme are JLMJP Pompano, LLC, 1609 Belmont Place LLC, 16 S H Street Lake Worth, LLC, 17866 Lake Azure Way Boca, LLC, 114 Southwest 2nd Street DBF, LLC, 110 Glouchester St., LLC, 72 SE 6th Ave., LLC, Fast Pace 69 LLC, Strategic Acquisitions Two, LLC, Halfpay International, LLC, Halfpay NV LLC, and Nantucket Cove of Illinois, LLC.

Filed Under: Featured Tagged With: debt relief, FTC, Scam

Attorney General Bondi and FTC to Hold News Conference in Tampa

Posted on May 11, 2017

MEDIA ADVISORY

Attorney General Pam Bondi and the Federal Trade Commission will be hosting a news conference on Friday, May 12, 2017 in Tampa. Attorney General Bondi will be announcing new and continued efforts to crack down on tech support scams in Florida and nationwide.
WHO: Attorney General Bondi and the Federal Trade Commission
WHAT: News Conference
WHEN: Friday, May 12, 12:00 p.m.
WHERE: Florida Attorney General’s Office
3507 E Frontage Road
Suite # 325
Tampa, Fla. 33607

Filed Under: Featured Tagged With: Attorney General Pam Bondi, FTC, Media Advisory, News Conference, Tampa

Attorney General Bondi and FTC Jointly Settle Lawsuit Against Debt Relief Companies

Posted on January 24, 2017

Attorney General Pam Bondi and the Federal Trade Commission announced a settlement with several related debt relief and credit repair services companies and their principal. The settlement resolves allegations that Chastity Valdes and her companies, Consumer Assistance LLC, Consumer Assistance Project Corp. and Palermo Global LLC, engaged in unlawful debt relief operations targeting student loan holders. Among other things, the settlement bans the defendants from operating in the debt relief and credit repair industries.
In 2016, Attorney General Bondi’s Office and the FTC filed a joint lawsuit against Valdes and her companies, alleging the defendants took illegal up-front fees in return for their purported debt relief and credit repair services. According to the complaint, the defendants allegedly falsely claimed these services reduced consumers’ student loan debt and repaired consumers’ credit. The complaint also asserted violations of the Florida Deceptive and Unfair Trade Practices Act, the FTC Act, the Telemarketing Sales Rule and the Credit Repair Organizations Act.
As part of the settlement, the defendants are banned from selling debt relief and credit repair services and prohibited from making material misrepresentations about any products or services. The defendants are also barred from misrepresenting endorsements, profiting from consumers’ personal information and failing to dispose of personal information properly.
The order also imposes a judgment of more than $2.3 million, which will be suspended upon the surrender of virtually all of the defendants’ assets. If the defendants are found to have misrepresented their financial condition, the full judgment will become due immediately.
To view the stipulated order, click here.
To view the motion for preliminary injunction against Valdes and her companies, click here, and for the complaint, click here.

Filed Under: Featured Tagged With: attorney general, Debt Relief Companies, FTC, lawsuit, pam bondi, settlement

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